Help & FAQs
Have questions? Here are a few frequently asked questions compiled here for you. If you don’t see what you are looking for, please contact us.
What type of files can I submit?
You may send .jpg, .jpeg, .psd, .tif, .tiff, .eps, .ai, .cdr, .pdf. and .png
What resolution should my file be?
What paper stocks are available?
Flyers:
100# Gloss Text, 100# Gloss Cover, Matte 70# Text, Matte 100lb. Cover
Letterheads
Standard: 70# Text or Linen FInish.
Custom: Also all major paper brands, Classic Crest, Neenah, Foxriver, Cranes Crest, Via. Able to pick paper and print and style
Same for envelopes.
OFFSET
Postcards: 14 pt. Coated, 16 pt. Coated, 100# Cover, Matte Cover 2with or without uv coating
DIGITAL
Postcards: 12pt. Coated, 100# Cover, 80# Matte Cover
How do you handle borders on printed items?
Borders are accepted but they may be cut off if they are too close to the cut line.
We cut through many sheets at a time, so watch your borders and white space to avoid cutting off important information and graphics.
What color format should my files be?
You should always start and finish your designs in CMYK when you are printing.
When sending an .eps or .pdf make sure to include crop marks so that the job can be cut correctly.