Help & FAQs

Have questions? Here are a few frequently asked questions compiled here for you. If you don’t see what you are looking for, please contact us.

get a quoteUpload Files
What type of files can I submit?

You may send .jpg, .jpeg, .psd, .tif, .tiff, .eps, .ai, .cdr, .pdf. and .png

What resolution should my file be?
Do not use standard web 72 dpi, this is a low res image. We do not accept less than 300 dpi for print.
What paper stocks are available?

100# Gloss Text, 100# Gloss Cover, Matte 70# Text, Matte 100lb. Cover

Standard: 70# Text or Linen FInish.
Custom: Also all major paper brands, Classic Crest, Neenah, Foxriver, Cranes Crest, Via. Able to pick paper and print and style
Same for envelopes.

Postcards: 14 pt. Coated, 16 pt. Coated, 100# Cover, Matte Cover 2with or without uv coating

Postcards: 12pt. Coated, 100# Cover, 80# Matte Cover

How do you handle borders on printed items?

Borders are accepted but they may be cut off if they are too close to the cut line.

We cut through many sheets at a time, so watch your borders and white space to avoid cutting off important information and graphics.

What color format should my files be?
Printers are in CMYK color format, if you send us an RGB file, a color shift will occur and you not be satisfied with the result.

You should always start and finish your designs in CMYK when you are printing.

When sending an .eps or .pdf make sure to include crop marks so that the job can be cut correctly.

How should i set up my bleed and crop marks?
Bleed must extend further than the cut line. Please keep all text and graphics at least .125″ away from the cut line.

Ready to get started?